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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Ann Sgambati

Mary Ann Sgambati

July 31, 2026

5  out of  5
rating by Mary Ann Sgambati
"Sean was very helpful in verifying our dad’s annuity payments were processed to the correct bank account. He followed up with the appropriate department and called us back very quickly to confirm. Great customer service!!"
We responded:
"Mary Ann,
Thank you for acknowledging Sean as well as the 5 Star Review!
Our office specializes in helping customers with Life Insurance & Annuity needs. All with competitive rates while providing great service."
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Michelle D

July 29, 2026

5  out of  5
rating by Michelle D
"Great team to work with! I called to update a policy and Sean worked super hard to get those changes done. The communication was fantastic! I never felt like I had been forgotten or pushed to the wayside. One of the best interactions with an insurance company I’ve had."
We responded:
"Michelle,
Thank you so much for the 5 Star Review along with your kind words!
We strive as a team to provide the best overall value of competitive insurance rates with timely and great service!"
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Rob Tortorelli

July 28, 2026

5  out of  5
rating by Rob Tortorelli
"Suzanne and everyone at the Allendale office are always so helpful and professional. They explain everything related to all your policies in a way that is easy to understand. They are always available to answer any questions you may have. I highly recommend The Allendale NJ State Farm Office to anyone looking for high quality customer service when looking to buy insurance in Northern NJ."
We responded:
"Rob,
Thank you for being such a long time Valued Customer of ours as well as your kind words and 5 Star review!!!
Suzanne sets the tone for our goal of providing the best overall Value of competitive Insurance rates combined with Great Customer service!
Best wishes to you in the future!
Ed K"
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Lionel Savadier

July 24, 2026

5  out of  5
rating by Lionel Savadier
"Sean Hansen was fantastic. Extremely helpful. Obviously intelligent. Very friendly. A credit to the company"
We responded:
"Thank you Lionel for taking the time to provide a review and kind words about Melissa. Our Agency is PROUD & FORTUNATE to have Sean, as part of our team. Sean is a tremendous asset to my office and consistently provides stellar service for our customers insurance needs. I’m never surprised to hear great reviews for her. Thanks again for your comments as well as your business!"
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David Cavaliere

July 24, 2026

5  out of  5
rating by David Cavaliere
"Had a question spoke to sean. Complete gentleman. Answered my question immediately with excellent advice. I have had all my insurance with Ed since 1987. All the girls are wonderful too....Love Ed Kalpagians state farm office."
We responded:
"David,
It's been nothing short of a pleasure working with you over all these years!
We appreciate your trust in us to handle all of your insurance needs!
We are also all thankful for your review and kind words!
Sean works very hard and diligently to deliver our goal of competitive insurance rates combined with great customer service. Thanks for acknowledging Sean!

Ed K"
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Ed H

July 20, 2026

5  out of  5
rating by Ed H
"It’s been great working with Ed Kalpagian and his team. They’ve been handling my home and auto insurance for many years. I always feel like my policies are getting the proper attention."
We responded:
"We thank you and appreciate your business over the years! Thank you so much for taking the time out to give us a rating & review!"
Profile photo of Angela

Angela

June 30, 2026

5  out of  5
rating by Angela
"I needed information for a client of ours closing and spoke to Cindy Meier Lota and she went above and beyond to assist me in this transaction. We need more people like Cindy working as she was very helpful and willing to assist in anyway possible. Angela at Frank Sahaj, Esq. office in Westfield, NJ - thanks again Cindy you are the BEST BAR NONE"
We responded:
"Angela,
Thanks for the 5 Star Review as well as your kind words. I am not surprised to hear this about Cindy!
Cindy and our entire team strive to provide the best possible service, coverage guidance and competitive insurance rates to our clients. Cindy and our Team can only hope to continue to work with you and future clients moving forward. Thank You!"
Profile photo of Emily Sussino

Emily Sussino

June 26, 2026

5  out of  5
rating by Emily Sussino
"No matter who I speak with at Ed Kalpagean’s office, I am always greeted with how can they help! Everyone is so friendly. I have been a client of Ed’s for 25 yrs and never hesitated to refer him to friends and family. Thank you Ed Kalpagean State Farm for your stellar service!"
We responded:
"Thank you for your review and kind words Emily!
We appreciate you and your business!"
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Samuel Sandus

June 23, 2026

5  out of  5
rating by Samuel Sandus
"Anytime I needed help, they were always there to help resolve my issues quickly!"
We responded:
"Thank you Samuel for the review & kind words!
We pride ourselves on providing competitive insurance rates along with great customer service.
We appreciate you and your business!"
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Byron Chapin

June 19, 2026

5  out of  5
rating by Byron Chapin
"Great reliable service!"
We responded:
"Thanks for the Review Byron!
Welcome to our Agency!!"
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Kamran Zangeneh

May 21, 2026

5  out of  5
rating by Kamran Zangeneh
"I had ed Kalgan over 15 years.. pretty solid and reliable"
We responded:
"Thank You Kamran for your review!!
We appreciate you and enjoy giving clients like you the best value in insurance rates and service!"
Profile photo of Sang Lee

Sang Lee

May 12, 2026

5  out of  5
rating by Sang Lee
"Great service! They insure everything! From my home, to my cars, to my businesses. Thanks Shannon and Sean!"
We responded:
"Thank you for your review Sang!
We appreciate you & your business and are committed to providing the best value of Competitive Insurance rates with Great customer service!

Ed K"
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Reidun Logan

May 1, 2026

5  out of  5
rating by Reidun Logan
"Sean Hansen helped me update my car insurance policy with excellent efficiency this afternoon."
We responded:
"Thank you Reidun! Sean and I appreciate your kind words & review!
Sean portrays our goal to provide the best value of insurance rates combined with great service!
We appreciate your support!"
Profile photo of Jack Kindel

Jack Kindel

April 24, 2026

5  out of  5
rating by Jack Kindel
"Very helpful discussing my home and auto needs as well as life insurance. Ed's account rep Cindy, did a great job explaining overages and gave me very competitive quotes. Thanks!"
We responded:
"Jack,
THANK YOU so much for your review and nice words regarding your experience with Cindy!!
Providing competitive Auto Insurance rates & Competitive Life Insurance rates in addition to our advice and guidance is what we strive for!

We appreciate you!!"
Profile photo of Eileen Reif

Eileen Reif

March 24, 2026

5  out of  5
rating by Eileen Reif
"I have been using this agency for 10 years for all of my insurance needs. The coverage is excellent and the costs are fair if not better than other companies. More importantly, the service is top-notch! Ed, Suzanne and office staff have gone above and beyond! They are always available, courteous, and capable of providing support and knowledge. Recently, I worked on an insurance need with Darlene. She has been superb! I so appreciate all that she has done for me, and in a very timely fashion. She is great with follow-up and she resolved my issue not only expediently, but with the best benefit for me. This office staff provides one on one service that is hard to find these days. I appreciate all of them... and will never use another agency!"
We responded:
"Thank you times 2 Eileen!
First off for your review and kind words about our office. Additionally, we thank and appreciate your many years of business with us!
It’s always great to hear the satisfaction of a long term client attesting to the overall value of great insurance rates combined with great customer service that we strive for on a daily basis!
Thank you again for being with us!!

Ed K
"
Profile photo of Ali Lohr

Ali Lohr

March 19, 2026

5  out of  5
rating by Ali Lohr
"Cindy did a fantastic job writing my homeowners and auto insurance policies. She answered all of our questions and provided exceptional customer service! Thank you for making this process run smoothly."
We responded:
"Ali! Thank you for taking the time to give Cindy & our office a review!
We’re very happy to have Cindy join our team to help provide the best insurance rates combined with great customer service.
Welcome to our Agency and THANK YOU for your business!"
Profile photo of Max Osa

Max Osa

March 12, 2026

5  out of  5
rating by Max Osa
"I transitioned my auto and homeowners insurance to this State Farm office a little over a year ago. Suzanne Tax is the absolute Best!!!! She is extremely talented, knows the business and is not afraid to invest time with her clients. Thank you for all you do Suzanne!!!"
We responded:
"Max,

Thank you for your support & kind words about our team, Suzanne in particular!
As our office manager Suzanne sets the tone of providing professional service combined with competitive insurance rates which gives the best overall value to our customers.
We appreciate you and your business!

Ed K"
Profile photo of Livnat Hai-Choron

Livnat Hai-Choron

January 5, 2026

5  out of  5
rating by Livnat Hai-Choron
"Darlene is always amazing and helpful!"
We responded:
"Thanks for your review Livnat. We are pleased to have the best priced Renters Insurance as well as having Darlene in our office."
Profile photo of Christine Dugenio

Christine Dugenio

November 5, 2025

5  out of  5
rating by Christine Dugenio
"Ed and his team are always such a support with not only claims but answering questions and helping with any concerns. They are efficient, respectful, knowledgeable, and pleasant."
We responded:
"Thanks for the 5 Star Review and your kind words Christine!
We appreciate you & your business with us!
"
Profile photo of JAI M

JAI M

October 16, 2025

5  out of  5
rating by JAI M
"JUST HAD A WONDERFULL CONVERSATION WITH SUZAANE FROM STATE FARM ABOUT A PENDING CLAIM VERY POLITE AND KNOWLEDGEABLE RECOMMEND CALLING HER FOR YOUR CAR OR HOME INSURANCE"
We responded:
"Thank You Jairam!!
We appreciate your review and kind words regarding our office manager Suzanne Tax!
In addition to providing the great auto insurance and home insurance rates, we prove our value in the times we are needed the most to our customers. Our office has over 50 years of Claims experience and always strives for 100% customer satisfaction.
Thanks again and we appreciate you!
Ed K"
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Kamille Eurie

October 10, 2025

5  out of  5
rating by Kamille Eurie
"I had a great experience working with Charleen for my auto & home insurance needs. She was incredibly thorough, taking the time to explain all of my options clearly and making sure I understood every part of the process. What stood out most was her attention to detail and genuine commitment to helping me find the right coverage, not just the quickest solution.
Highly recommend Charleen to anyone looking for a dependable and trustworthy insurance rep."
We responded:
"Thank you Kamille for your review and kind words regarding Charleen!!
We always strive to provide the best insurance rates with great service and guidance. It's good to know Charleen provided this great value for you.

Ed K"
Profile photo of Andrea Lee

Andrea Lee

October 6, 2025

5  out of  5
rating by Andrea Lee
"This practice is really great. I called around a few companies, but State Farm not only had the best price but the account managers from this practice are superb. They are really well informed and can guide you through all the things you need to consider to best protect yourself, property and assets. Things you hadn't thought to consider and really should. I started with Suzanne Tax (fantastic, btw) and now work with Darlene Ramirez, who is excellent and so full of information. I have had issues here and there, and I feel so secure knowing I can just pick up the phone or send an email to Darlene to ask a few questions. When you are worried, it's great and a relief to have people like this. And I imagine if I ever were to find myself in a vulnerable position where I really needed help, I would want people like Darlene and this team to help me through. Just super!"
We responded:
"Andrea,
I cannot thank you enough for taking the time to put a review like this for our office! Suzanne & Darlene are both Integral parts of our team in our effort to consistently provide competitive Insurance rates combined with stellar customer service. We appreciate your business as well as your kind words!

Ed K"
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herbert perera

October 3, 2025

5  out of  5
rating by herbert perera
"Agent Darling
She was an excellent agent. Has patience and very informative and guid you through right direction for your policy requirements. I have no hesitation in recommending her Auto and Life coverage policies for any of my friends and colleges
Thank much Darling for your Service
Best
Herbert Perera"
We responded:
"Herbert,
Thank you so much for your 5 Star rating and kind words!
We Pride ourselves in providing the best Insurance Value of Great Service combined with Great Rates when it comes to Life Insurance, Auto Insurance & Home Insurance.
Regards,
Ed Kalpagian"
Profile photo of Wen

Wen

August 29, 2025

5  out of  5
rating by Wen
"TEN STARS!!! I’ve been with Suzanne and her team at Allstate for many years, and I couldn’t be happier with the service they provide. They are always responsive, patient, helpful, and kind whenever I have questions or need help with my policy. It’s such a relief knowing I can count on them to explain things clearly and handle everything quickly. I truly appreciate all the support they’ve given me over the years and highly recommend Suzanne and her team to anyone looking for excellent service. They are truly the best!"
We responded:
"Wen, I am not surprised to hear about your experience with our Office Manager Suzanne!! I Thank you for taking the time to write a review and your kind words! We appreciate you!"
Profile photo of Bob Durso

Bob Durso

August 27, 2025

5  out of  5
rating by Bob Durso
"I am so grateful to Suzanne Tax and the rest of the team at Ed Kalpagian State Farm in Allendale, NJ. Suzanne recently guided me through some complicated changes to my Auto Insurance Policy and helped me establish a new Homeowners Insurance Policy. She demonstrated her deep knowledge of the Insurance Industry and patiently explained all of the options that State Farm could offer me. In the end, the transition went very smoothly and I saved money too! Thanks Suzanne!!!"
We responded:
"Thank you Bob for your comments and taking the time to give Suzanne and our office a review. I'm not surprised to hear that Suzanne was as thorough and knowledgeable for you. Suzanne and our entire team strives to provide the best value of Great insurance Rates combined with great service.
Thanks once again!

Ed Kalpagian"